Brought my Dog here for a very bad ear infection in both ears.
The Doctors ( I have seen Dr Voltin and Dr. Bergstrom)here are honest and knowledgeable. Upfront with their findings and plan of care. Just finished with the ear infections over the course of 3 visits over 2 month.
Honest and very good at what they do.
I recommend this office 5/5.
And one other bonus is that there prices are affordable. Matthew R 8/7/17
On July 1st, I noticed my dog Donna had her head severely tilted to the left, so at 7:15AM on Monday, July 3rd, I called Uptown for an appointment. They made one for 8:30. Dr. Voltin was very caring and concerned and her staff did a great job of reassuring us, She also took some blood to be sure that there was nothing going on internally. A few days later, she called and left a message that everything was normal. Donna’s head isn’t as tilted anymore, and I was told that this sometimes happens to old dogs. “It’s good to know that the people at Uptown are there if we need them.” Joni H 7/12/17
I brought my boy to get his Bordetella 6 month booster vaccine since he’ll be starting doggie daycare soon (they require the Bordetella vaccine every 6 months instead of every year).
First impressions, I like that they have plenty of parking in their own parking lot.
When I walked inside, the waiting area was pretty neat and clean and tidy. No smells at all considering lots of anxious pets come through daily.
Reception was friendly, helpful, and quick with getting copies of all my boy’s medical records.
My boy loves Stella (I believe that was her name) the store dog. She came out to greet him and she was very sweet. She seemed to calm him down, which is good because he always get a little nervous at the vet office.
We didn’t have to wait very long to be let into the exam room. I believe we only waited about 10 minutes max but it only took about that long because, since this was our first time here, reception had to make copies of all my boy’s medical records and I had to fill out some paperwork.
Exam room was clean and cute. The nurse who took my dog to his exam room was very sweet and patient with him while she took his temperature (he hates that part) and she offered him treats which he gladly ate after she left the room haha
Dr. Jason Bergstrom was very friendly and my dog seemed pretty comfortable with him. Of course he was nervous because he doesn’t know what’s going to happen but he went right up to Dr. Bergstrom and licked his hand and was getting all puppy eyed and cutesy with him.
I liked that Dr. Bergstrom was very thorough in asking about my dog’s past medical history and actually looking through and reading the copies I provided the office of his medical records. That way I know he is actually paying attention and taking note of everything I say.
Prices are decent. I paid $16.25 for the Bordetella booster and $50 for an exam fee since it was my boy’s first time at this office. But for future boosters, Dr. Bergstrom informed me we don’t have to make an appointment, we can just come in and have a vet tech give him the vaccines and save the $50 for the vet fees. Which I thought was pretty convenient.
“Overall our experience was pleasant at this office and I’m glad I finally found a good vet that we will definitely be coming back to for all my boy’s medical needs.” Khrystin M. 4/24/17
I came here after not having a good experience at my old vet with a new dog i got from a rescue. Very glad i came here. “Doctor and vet tech where very nice and took there time with all my questions.” My doctor made a wish list for the things she wanted for my dog. She was very helpful with with my dogs diet and a skin condition which my other vet did not even mention they could help me with. They even helped me with trimming my dogs bi claws. Also the price was very reasonable. Thank you dr. Julie
Dr. Voltin is perfect. She is honest, direct, and caring! The communication between the staff is excellent. “Everyone puts you and your animal their top priority.” I was referred to this hospital by a orthopedic surgeon after animal warner hospital neglected my kitten with a broken leg and then dropped her and broke her wrist. This hospital is fairly priced, educates you on the issues at hand, and gives reasonable suggestions. If your looking for an honest, loving, respectful animal doctor, Voltin is your go to! Delanie W 12/04/16
Julie and staff have always been helpful with our disabled dog. I think she was extremely fair and never pushed anything that didn’t absolutely need to be done. “Also on a few occasions she has spoken truthfully and not recommended products or treatments that don’t have the evidence to support them. Something that is important to me.”
They were all quite thoughtful and professional when we finally had to put our dog to sleep. Making one of our worst days as good as it could be. Chad C. 10/24/16
It’s been over a month since we said goodbye to my dear Ciji. I’ve been meaning to come here and write this ever since we had her euthanized but it’s unfortunately still a struggle to put it into words. I adopted her when she was 6 weeks old. She lived 17 years and 3 months, which is longer than she might otherwise have had. Dr. Bergstrom gave us the extraordinary gift of an extra 4 to 5 years with her, and Dr. Voltin gave us the peaceful ending that she rightly deserved. I already knew this was a staff comprised of exceptionally decent people, but when the condolence card arrived from their office with a handwritten note from Dr. Voltin I was left speechless. No amount of “thank you’s”, or even this 5 star rating, could ever suffice.
“For pets, as well as their lowly humans, it just does not get any better than this.”
PS. The photographs you see in their lobby were reportedly taken by Dr. Voltin. It’s absolutely stunning work and her love for animals shines through in each one. Curt P. 8/25/15
After leaving Affordable Animal Clinic due to a few unhappy experiences, we found Uptown Animal Hospital on Yelp, read all the positive reviews and decided to give it a shot.
“We’re glad to say we’ve found our forever Vet for our dog, Raisin!” This location is conveniently near our home, has great parking and accommodating staff. Their prices are inexpensive and we’re very happy with the service, advice and genuine care they show to us and our pet! Vanessa M. 8/18/16
The vets at this place are not in it just to make money. “They give you options from conservative to premium treatment and let you decide without pressure or guilt unlike a certain chain of animal hospitals.” They also take time to make your pet comfortable. My cat crawled under the bench in the exam room so the doctor sat on the floor and cuddled her for a while before poking and prodding her. Eric P. 8/14/16
“I really love this place and the special attention they give to all of their patience.” Including my little rat face kitty, Martini. 🙂 They are super accommodating and very very caring when we take her in for her appts or even a bath. Once they even took me in the same day when my cat became infested with fleas. So awesome! I’m Really thankful for this place and their friendly staff & service. 🙂 Crissy B. 7/18/16
“Wonderful care and compassion!! Knowledgeable friendly staff & skilled Veterinarians.” Alicia I. 6/7/16
I’m a foster failure with lots of fur babies and I have been going to Uptown for many years. My pet-peeve is when a Veterinarian treats an animal like a mechanic treats a car…. Pops the hood looks around and doesn’t do more than that. “All of the Vets at Uptown are so welcoming and get on the ground with my dogs or cuddle my cats and treat them like their own.” We were there for the hundredth time today for one of our cats and it was quick and painless. They always give options, never put on pressure for high cost operations or medications, and the front office staff is wonderful. Shannon C. 5/16/16
I had to put my dog down and was putting it off but he became really sick and I knew it was time. My dogs vet was trying to charge double the price of this place.
I didn’t know what to expect since I had never done this before. I felt they were very compassionate and made the process as good as it could have gone.
“I wish I would have found this Vet sooner.” I have had so many bad experiences that towards the end I stopped taking him because it seemed the medication vets were pushing was making him worse. My dog went peacefully. Sunny D. 5/13/16
The staff are always so warm and welcoming, and “both Dr Bergstrom and Voltin are highly knowledgeable.” If there’s any issues with my two dogs, I can always count on Uptown Animal Hospital to help us. Even though I live in Torrance, I will continue to come to Long Beach to visit. Thank you so much! 🙂 Emily S. 4/28/16
I too have been going to Uptown for many years. The care that my pets have received over the years has been outstanding. We’ve tried vets closer to our home but always end up going back to Uptown. A few years ago Dr. Bergstrom helped us through the end of life process for our beloved cat. Last year around this time he came up with a new treatment plan to help our old Aussie walk again. More recently Dr. Voltin got our sick puppy back on track. We bought a puppy package and Dr Voltin was great. The staff, especially Patty have been truly amazing to work with. They show a great deal of care and compassion towards us and our pets. “Someone complained about the cost. Let me say you get what you pay for. We’re sticking with Uptown.” Chris B. 3/20/16
I love this place. I’ve gone several times for my cats and every time, the front desk staff are polite and friendly. The facility looks neat and clean. Also, “Dr.Bergstrom is super kind and caring and it’s obvious he really loves animals. The vet tech, Anna, was also really nice and they made me feel welcomed and treated my cats with a lot of care. Great place.” Ariadna Z. 3/7/2016
They too great care of Snidley when he had his leg amputated. The staff is super nice and it is obvious that they care very much for the animals they treat.
Dr. Bergstrom did an outstanding job along with Dr. Fischer. Prior to Snid’s operation he was so generous with his time in helping us to come to the difficult (but now clearly correct) decision to do the operation. “(Snid had many consultations with several different vets and of them all Dr. Bergstrom was the only one who would call back if I had a question.)”
And their rates are VERY reasonable…which is also important.
Highly recommended. David A. 3/4/16
Were from San Diego, but were visiting family in Long Beach. We just got a (then) 8 week old puppy on black friday and he had diarriah. We were told from the previous owner that he got his first set of shots and was already dewormed.
When after a couple days, he didnt get better, we took him to Uptown since our family referred us.
Im so glad we came by because our pup ended up NOT being dewormed, instead he had round worm and another parasite!!! Dr. Bergstrom was beyond amazing and worth may more than 5 stars! We went twice in a matter of 24 hours when we found out he coughed up round worms to get meds.
The staff and Dr. Bergstrom (really hoping I spelled it correctly) were so kind and accomidating. The pricing wasnt outragious like other animal hospitals and San Diego vets. He didnt tell us we NEEDED to get any meds, he suggested, described and then left it up to us to make the decision.
2 weeks later, our pup has solid stool, no more worms and raising hell in our house with his squeeky toys and running around.
“If we lived closer, we wouldn’t go anywhere else.”
Thanks again Uptown! Rebekha P. 12/14/15